The 2025 Subaru Love Promise Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Reliable Subaru dedicated locally to the Love Promise?
At Reliable Subaru we believe in giving back to the community. Our Love Promise can be seen in various partnerships with local charities and non-profits that we work with throughout the year. We're excited and honored to be a part of the Springfield community and to have opportunities to give back to great area causes.
Ozark Humane Society
York Elementary School
United Way of the Ozarks
Chub O'Reilly Cancer Center
Love Promise Stories from Reliable Subaru
Subaru and Reliable Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Subaru Loves to Care - David W
On June 25, 2025, Reliable Subaru kindly delivered 80 blankets to Mercy Hospital Springfield as part of the Subaru Loves To Care partnership with The Leukemia & Lymphoma Society (LLS). These comforting gifts were accompanied by personalized messages of hope written by the customers and staff at Reliable Subaru. Mercy Hospital Springfield staff were so grateful to receive these gifts, and they look forward to distributing them to their patients. Thank you to everyone at Reliable Subaru and Mercy Hospital Springfield for their incredible support of the LLS mission to cure blood cancers and improve the quality of life of patients and their families.
Reliable Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Springfield, this is a harsh reality. Helping others strengthens communities, which is why Reliable Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Reliable Subaru have helped nearly 900,000 children and adults in urgent need. On 01/16/2025, Reliable Subaru donated 504 shoes/socks to United Way of the Ozarks. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Driving Change Together: Reliable Subaru and Harmony House - Carl P
Reliable Subaru is showing what it means to stand beside survivors of domestic violence and take action. Thanks to their generous partnership, Harmony House has received a vital contribution that will provide over 350 safe nights of shelter to individuals and families escaping abuse. A safe night means far more than a roof and a bed. At Harmony House, safety is the beginning of healing. With the support of Reliable Subaru, we can continue offering services that meet our residents with compassion, dignity, and a pathway forward. These services include comprehensive case management, individual and group therapy, family-centered programming, three meals a day, access to clothing and personal care items, and meaningful connection to community resources that help rebuild lives. Reliable Subaru’s commitment is driving long-term change. Their support reaches beyond our shelter walls by supporting our prevention education initiatives, stopping domestic violence before it begins. Prevention Education is powerful; we learn to challenge harmful cycles of violence, identify leading indicators, and build a future where all individuals can live free from abuse. At Harmony House, we believe no one should have to choose between safety and survival. Our mission of providing shelter, advocacy, and education to survivors of domestic violence is made possible only through the care of a community that believes in that same vision. Thanks to the Share the Love Event and the Reliable Subaru team, we are reminded that real progress happens when compassion meets action. Together, we are building a safer, stronger, and more hopeful tomorrow.
Love and HOME for Families of Sick Children - Bonnie K
Over the past 37 years, most of us have noticed the big, beautiful house on Primrose Street when driving by Cox South Hospital. This is Springfield’s first Ronald McDonald House, a “home-away-from-home” for families of seriously ill and injured children who travel to Springfield for medical treatment. You may not realize Springfield also has a second Ronald McDonald House within the Mercy Kids building on the Mercy Hospital campus. On any given night, these two Ronald McDonald Houses help up to 24 families, as well as those who benefit from daytime-only support. Since 1988, more than 16,800 families have been helped. It's hard to imagine receiving the devastating news of a child’s serious illness or injury. There’s shock, panic, and fear, especially for families traveling far from home for treatment. The Ronald McDonald House was built on the simple idea that nothing else should matter when a family is focused on the health of their child. Families stay together, near the hospital, and are fully supported during the most difficult times of their lives. Worries about where to sleep and eat disappear and a huge financial burden is lifted. Onsite staff is available 24/7 and dedicated volunteers share their time, talents, and kindness in many capacities to provide a warm, loving refuge. The dream of building a Ronald McDonald House in Springfield started in 1984 as pediatric medical community growth was imminent. By July 1985, a board of directors was established, and dozens of volunteers came forward to help. Many experienced caring for an ill child and some previously stayed at a Ronald McDonald House. Less than 3 years later, the House near Cox South opened debt-free with its first paid staff member hired only three weeks before opening. This grassroots spirit of volunteerism and philanthropy continues to be a key component of RMHC’s culture. “When you care for others, it’s infectious and it can spread to create change and extraordinary impact.” Those inspiring words from Dr. Audrey Evans, co-founder of the first Ronald McDonald House, perfectly capture what Ronald McDonald House Charities is all about. As a pediatric oncologist, Dr. Evans was a renowned figure in the world of childhood cancer. She also insightfully knew that “a family with a sick child is a sick family,” and she built a robust care model around this strongly held belief. On October 15, 2024, RMHC celebrated 50 years of the Ronald McDonald House program. Each Ronald McDonald House guest family stays in a bedroom with an ensuite bath and sleeping accommodations for 3 or more, depending on room size. The Houses are just like traditional homes with a living room, family room, playroom, laundry facilities, kitchen, and dining room. Families cook in the kitchen, just like at home, enjoy a continental breakfast every morning, and are encouraged to join all families every night at the “Meals from the Heart” dinner provided by volunteers from businesses, church groups, families, and others. “Grab and go” areas and coffee bars ensure there are drinks, snacks, and individual meals always available for unpredictable schedules. Family Care Managers serve each House overnight for 24/7 support. Staff and volunteers are there during the daytime and evenings, prioritizing individual family needs and caring for the Houses as you would your own home (cooking, cleaning, maintenance, laundry, organizing, grocery shopping, yard work, and more). There’s a special magic that happens at the Ronald McDonald Houses. A stranger quickly becomes a lifeline as eyes meet. There is an understanding of shared experiences and families come together to share hope, support, and comfort. Many become lifelong friends. The mission of RMHC of the Ozarks thrives with strong partnerships in the medical community to provide family-centered care for House families. In 2023, nearly 70% of the 753 families benefiting from the Houses had premature babies and their stays ranged from weeks to months. Other diagnoses include trauma, surgery, oncology, respiratory, infection, and neurology. As local hospitals build their pediatric programs, the Ronald McDonald Houses will also grow. Supported entirely by community donations, the annual budget for Springfield’s Ronald McDonald Houses exceeds $1 million. There are ways to give and volunteer for people of all ages, One significant and heartfelt way our families are supported is by the annual Subaru Share the Love Event. Through this initiative over the past 6 years, Subaru has underwritten 960 nights at the Ronald McDonald House for families in need -- 140 in 2024 alone. We are truly grateful and blessed by Subaru's continued generosity and kindness!
Investing In Springfield's Future - Coral V
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Springfield, this can be a harsh reality. Helping others is the key to a strong community which is why Reliable Subaru believes in helping to support individuals and families in urgent need. This season, for our Subaru Loves to Help® initiative, we are partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other historical Subaru Loves to Help efforts, Subaru and retailers like us will have helped nearly 900,000 children and adults in urgent need so far. On January 16th, Reliable Subaru partnered with United Way of the Ozarks and donated shoes and socks to children in urgent need. Subaru team members and United Way volunteers ran an all-day event fitting students at Westport Elementary with new shoes and socks. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child’s mental and emotional well-being. “New shoes are a joy for a child and make their day safe, comfortable and fun. To have a pair of shoes that fit can be the difference between going to school or not, between participating in activities or sitting out,” said Janelle Mitchell, United Way of the Ozarks’ director of resource development.
An Impact For Generations To Come - Coral V
At Reliable Subaru, we care deeply about our community and are committed to keeping our Neighborhoods vibrant & healthy now and for generations to come. Trees are vital to this effort — they provide oxygen, cool our community, filter water, clean the air, prevent flooding, and improve health. But every year, our community loses trees due to age, disease, infestation, and extreme weather. Subaru and retailers like us are proud to partner with the Arbor Day Foundation to help address this problem. This spring as part of our Subaru Loves the Earth initiative, Reliable Subaru provided and distributed 150 mature, regionally appropriate trees that will benefit communities for generations. This year alone, Subaru and its retailers provided and distributed 100,000 trees to communities across the country. Through this new partnership and other initiatives, Subaru and retailers like us have helped distribute and plant over 1.1 million trees so far — and this is just the beginning. Together, we are growing a greener, healthier Springfield for generations to come.
Reliable Subaru delivers 504 new shoes to students at Westport Elementary in partnership with UWO - Janelle M
Reliable Subaru, in collaboration with United Way of the Ozarks and Operation Warm, has provided 504 new pairs of shoes to children at Westport K-8 School. In a fun event, the shoes were delivered to Springfield Public Schools students on January 16 by representatives from Subaru and United Way of the Ozarks. Together, the organizations were able to “share the love” with community youth through the Subaru Loves to Help® initiative. Westport students in kindergarten through fifth grade – 315 children – received a brand-new pair of shoes and two pairs of socks during the event. The school received an additional 189 pairs of shoes, each with two pairs of socks, to meet the needs of its students through eighth grade. This is the second year that United Way of the Ozarks and Reliable Subaru have mobilized to help local children stay warm and healthy. In 2024, 480 children received new winter coats donated by Subaru and distributed by eight nonprofit organizations that partner with United Way of the Ozarks. The continued collaboration aligns with United Way of the Ozarks’ commitment to champion children across the Ozarks region. This year, the two organizations were joined by United Way board members and volunteers who greeted the children, fitted shoes and filled the day with smiles. “It’s so meaningful to connect local business people, to help them answer our neighbors’ needs. Especially when those neighbors are our community’s children and families,” said Janelle Mitchell, United Way of the Ozarks’ director of resource development. “New shoes are a joy for a child and make their day safe, comfortable and fun. To have a pair of shoes that fit can be the difference between going to school or not, between participating in activities or sitting out.” Operation Warm is a national nonprofit that manufactures brand-new, high-quality coats and shoes for children in need. Subaru is the largest automotive supporter of Operation Warm. This initiative is part of the Subaru Love Promise, Subaru’s commitment to improving lives in the community where they live and work. Subaru and its retailers partner with nonprofit agencies across the country annually to provide more than 130,000 children with brand-new necessities like coats, shoes and socks. "We are excited to build on last year’s success and bring even more comfort and care to our community’s children through United Way of the Ozarks,” said Coral VanBecelaere, Reliable Subaru’s director of marketing. “We’re committed to making life better in the Ozarks.”
Investing In Their Futures - Coral V
Reliable Subaru is able to partner with Ozarks Technical Community College's Automotive Program. Through this partnership, Reliable's team invests time, knowledge, and resources in these students' education through interactive presentations, tours, and events.
No One Fights Alone - Coral V
The Reliable Subaru team had the privilege of partnering with CH Chub O'Reilly Cancer Center for #SubaruLovesToCare. Through this partnership, Reliable Subaru was able to donate blankets for their patients and messages of hope written by our customers and team to display.
Mrs. Vinyard’s Classroom - Alyson V
Subaru’s donation to our school & classroom has made a tremendous impact! It has allowed me to provide items for the students for my treasure box, school supplies for the kids, crafts for our positive behavior celebrations, activities for our holiday parties, & a sense of pride in our classroom. Without Subaru’s donation, our class wouldn’t be as successful. Thank you!!
